PRIVACY POLICY

Introduction
House of Ajie respects your privacy. This policy explains what information we collect when you visit or purchase from thehouseofajie.com, how we use it, and the choices you have. By using our site, you consent to the practices described here.

Information You Provide
When you place an order, create an account, or subscribe to our mailing list, we collect the information you give us. This may include your name, billing and shipping address, email address, telephone number, and payment details. We also keep a record of your order history and any correspondence with our team.

Information Collected Automatically
When you browse our site, we automatically receive certain technical information, including your IP address, browser type, device details, referring pages, and the pages you view. This is collected through cookies and similar technologies and helps us understand how our site is used.

Payment Information
Payments are processed securely by our payment provider, [PAYMENT PROCESSOR — e.g. Stripe / PayPal / Square]. Your full card number is transmitted directly to them in encrypted form and is never stored on our servers. We receive only confirmation of payment and limited details such as the card type and last four digits.

How We Use Your Information
We use your information to process and fulfil your orders, arrange delivery, issue refunds, respond to your enquiries, and keep you informed about the status of your purchase. With your consent, we also use your email address to send news of new collections, restocks, and promotions. We additionally use aggregated information to improve our site, our product range, and our customer service.

Cookies
Cookies are small files stored on your device. We use essential cookies to keep your shopping cart and login session working, and analytics or marketing cookies to measure site performance and the effectiveness of our advertising. You may disable cookies in your browser settings, though some features of our site — including checkout — may not function correctly without them.

Who We Share Your Information With
We do not sell your personal information. We share it only with the service providers who make our business possible, and only to the extent they need it:

• Payment processing — [PAYMENT PROCESSOR]
• Order delivery — shipping carriers such as USPS, UPS, FedEx, and DHL
• Website hosting and platform — our web host and WordPress/WooCommerce service providers
• Email marketing — [EMAIL PLATFORM — e.g. Mailchimp / Klaviyo / Omnisend]
• Analytics and advertising — [e.g. Google Analytics, Meta Pixel — remove if you don’t use these]

We may also disclose information where required by law, in response to a lawful request from public authorities, or to protect our rights.

Email Marketing
If you subscribe through our newsletter or discount pop-up, we will send you occasional marketing emails. You may unsubscribe at any time using the link at the foot of any email, or by contacting us directly. Unsubscribing from marketing does not affect the transactional emails needed to service your order.

Data Retention
We retain order records for as long as necessary to fulfil the purposes described in this policy and to meet our tax, accounting, and legal obligations. Marketing subscribers are retained until they unsubscribe.

Security
Our site is secured with SSL encryption, and we take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is entirely secure, however, and we cannot guarantee absolute security.

Your Rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us at the address below. We may need to verify your identity before acting on a request.

California Residents
If you are a California resident, you have the right to know what personal information we collect and how it is used and shared, the right to request deletion, the right to correct inaccurate information, and the right not to be discriminated against for exercising these rights. We do not sell personal information as that term is defined under California law. To exercise any of these rights, contact us at hello@thehouseofajie.com.

Customers in the United Kingdom and European Union
If you are located in the UK or EU, you additionally have the right to data portability, the right to object to processing, and the right to lodge a complaint with your local data protection authority. Where you purchase from us, we process your information to perform our contract with you; where we send you marketing, we do so on the basis of your consent. Please note that your information will be transferred to and processed in the United States.

Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before providing any information.

Children’s Privacy
Our site is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, please contact us so we may remove it.

Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or in the law. Any revisions take effect when posted to this page.

Contact
For any questions about this policy or about the information we hold, please contact us at hello@thehouseofajie.com or 480-919-4754, or write to us at HC 63 Box 9070, Winslow, AZ 86047.

Last updated: September 2026